Privacy notice
How we collect, use and protect the personal information you share with us.
Last updated: [date]
Who we are
Vital Surgical Instruments, is the controller of the personal data described in this notice. Contact us at sam@vitalsurgical.co.uk.
What we collect
When you use a form on this website we collect the details you enter: your name, company, work email, country, phone number (if given), the type of business you work for and the content of your enquiry.
Why we use it, and our lawful basis
- To respond to your enquiry, quote request or catalogue request (legitimate interests, or steps before entering into a contract).
- To follow up on your enquiry and keep a record of our business relationship (legitimate interests).
We will not add you to marketing emails unless you have opted in, and you can opt out at any time.
Who we share it with
We use trusted service providers to run this website and handle enquiries, including our form provider (Formspree), website hosting provider and email and customer-management tools. They process data only on our instructions. Some providers may store data outside the UK; where they do, appropriate safeguards such as the UK International Data Transfer Agreement or adequacy regulations are in place.
How long we keep it
We keep enquiry records for up to [3] years after our last contact with you, unless we need to keep them longer for legal or accounting reasons.
Your rights
You can ask to access, correct or delete your personal data, object to or restrict how we use it, or ask us to transfer it. Email sam@vitalsurgical.co.uk. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).
Cookies
This website does not currently use advertising or analytics cookies. If that changes, we will update this notice and ask for your consent where required.